Sagili Terms & Conditions
– Your Guide to Fair Play

1. Introduction

These Terms and Conditions ("Terms") govern your use of the Sagili platform, including all games, betting features, promotions, and customer support services available through our website. By creating an account or accessing any part of the platform, you confirm that you have read, understood, and agreed to be bound by these Terms in full.

Sagili is operated as an online gaming and entertainment platform. These Terms apply to all players based in the Philippines. If you do not agree with any part of these Terms, you should stop using the platform immediately.

2. Eligibility and Account Registration

To register and use Sagili, you must meet the following requirements:

• You must be at least 21 years of age.
• You must be a resident of or currently located in the Philippines.
• You must provide accurate personal information during registration, including a valid government-issued ID for identity verification (KYC).
• You are only allowed to hold one account. Creating multiple accounts — whether using different names, email addresses, or payment methods — is a violation of these Terms.
• Employees, agents, or associates of Sagili and their immediate family members are not eligible to register as players.

Sagili reserves the right to request additional documents to verify your identity, age, or the source of funds at any time. Failure to cooperate with verification requests may result in suspension of your account until compliance is achieved.

3. Account Security and Responsibility

You are solely responsible for keeping your username, password, and any OTP credentials confidential. Sagili will never ask for your password via email or chat. Here are your responsibilities as an account holder:

• Do not share your login credentials with anyone, including family members or friends.
• Log out of your account when using shared or public devices.
• Notify Sagili support immediately if you suspect unauthorized access to your account.
• Enable two-factor authentication (OTP via SMS or authenticator app) for additional protection.

Sagili cannot be held liable for any losses resulting from unauthorized access to your account if caused by your failure to safeguard your credentials.

4. Deposits, Withdrawals, and Payments

All financial transactions on Sagili are conducted in Philippine Peso (PHP). We support the following payment channels:

• Philippine online banking and mobile banking via major local banks
• Bank transfers
• Local e-wallets, such as GCash and Maya

Cryptocurrency and credit card payments are not accepted as deposit or wagering methods on Sagili.

Before processing your first withdrawal, you will need to complete full identity verification. Withdrawals are processed to the same payment method used for your deposit, subject to applicable processing times. Sagili is not responsible for delays caused by third-party payment providers.

Any attempt to fund your account using fraudulent, stolen, or unauthorized payment instruments will result in immediate account suspension and a report to the appropriate authorities.

5. Bonuses and Promotions

Sagili may offer various promotions, welcome bonuses, free bets, and other incentive programs from time to time. The following general rules apply to all bonuses:

• Each bonus offer is subject to its own specific terms, including wagering requirements, minimum deposit amounts, eligible games, and expiry dates.
• Bonuses are intended for personal recreational use only and cannot be transferred to other accounts.
• Abuse of bonus offers — including collusion, use of multiple accounts, or systematic exploitation — will result in forfeiture of the bonus and any related winnings.
• Sagili reserves the right to modify, suspend, or discontinue any promotion at any time.
• Where conflicting information exists between a specific promotion's terms and these general Terms, the specific promotion's terms will take precedence.

For current promotions available to Philippine players, visit our Promotions page.

6. Gameplay Rules and Fair Use

Sagili offers a range of games including slot games, bingo, live casino, sports betting, and eBingo. All games are governed by their individual rules, which are available within each game interface. General gameplay rules include:

• All bets are final once confirmed. Sagili does not accept cancellation requests after a bet has been placed and the game round has started.
• In the event of a technical failure during a game round, the round may be declared void and your stake returned.
• Use of automated betting software, bots, or any third-party tools to gain an unfair advantage is strictly prohibited.
• Collusion between players, match-fixing, or any form of cheating will result in immediate account termination and forfeiture of all funds.
• Sagili reserves the right to void bets placed on markets affected by irregular activity or obvious pricing errors.

For sports betting specifically, results are determined by official sources. In cases of dispute, Sagili's decision is final and binding.

7. Responsible Gaming

Sagili is committed to promoting safe and responsible gaming for all Philippine players. Gambling is meant to be an enjoyable form of entertainment — it should never be seen as a way to make money or recover financial losses.

We strongly encourage you to:

• Set a personal budget before you start playing and stick to it.
• Take regular breaks and set session time limits through your account settings.
• Never chase your losses — if you find yourself doing this, step back and take a break.
• Use our self-exclusion or cooling-off period tools if you feel your gaming is becoming a problem.
• Reach out to our support team if you need assistance managing your gaming habits.

For more information on our responsible gaming tools and resources, visit our Responsible Gaming page.

8. Privacy and Data Protection

Sagili collects and processes your personal data in accordance with our Privacy Policy. By using the platform, you consent to the collection, storage, and use of your information as described therein. Key points include:

• Your personal data is used to verify your identity, process transactions, and improve your experience on the platform.
• We use SSL encryption and other security measures to protect your data from unauthorized access.
• We do not sell your personal information to third parties.
• You have the right to request access to, correction of, or deletion of your personal data, subject to applicable legal requirements.

For full details, please read our Privacy Policy.

9. Account Suspension and Termination

Sagili reserves the right to suspend, restrict, or permanently close any account at its discretion, with or without prior notice, in the following circumstances:

• Breach of any part of these Terms and Conditions
• Suspected fraudulent activity, money laundering, or unauthorized payment use
• Provision of false or misleading information during registration or verification
• Abusive, threatening, or inappropriate behavior toward other players or staff
• Attempts to exploit software bugs, glitches, or pricing errors

If your account is closed due to a breach of these Terms, any remaining balance may be forfeited. You may also be barred from re-registering on the platform. Sagili's decision in such cases is final.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Sagili shall not be liable for any indirect, incidental, or consequential damages arising from your use of the platform, including but not limited to loss of winnings, data, or business opportunities. The platform is provided on an "as is" basis, and we do not guarantee uninterrupted or error-free operation at all times.

Sagili is not responsible for any losses caused by internet outages, device failures, or other circumstances beyond our reasonable control. If you experience a technical issue during gameplay, please contact our support team with relevant details and screenshots so we can investigate promptly.

11. Amendments to These Terms

Sagili may update or revise these Terms at any time. When changes are made, the updated version will be posted on this page with a revised "Last updated" date. If the changes are significant, we may notify you via email or an in-platform notification.

Your continued use of Sagili after any updates are posted constitutes your acceptance of the new Terms. If you disagree with the revised Terms, you should stop using the platform and close your account.

12. Contact and Support

If you have any questions about these Terms and Conditions or need assistance with your account, our support team is available to help. You can reach us through the live chat feature on the platform or via our official contact channels listed in the footer of this page.

For account-related concerns, always use the email address registered to your Sagili account so we can verify your identity quickly and assist you without delay.